Privacy Policy

MyShowUp.app ("MyShowUp", "we", "our", or "us") respects your privacy.

This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

1. Information We Collect

a) Account Information

When you create an account with MyShowUp, we collect:

• Name: To personalize your experience and address you properly
• Email address: To communicate with you about your account, send notifications, and provide support
• Business name: To customize the service for your business needs

b) Appointment and Customer Data

To provide our SMS reminder service, we collect and store:

• Customer names and phone numbers (only for appointment reminders)
• Appointment dates and times
• Confirmation status and message history

This information is used solely to deliver the SMS reminders you request and to maintain accurate records of your appointments.

c) Usage Data

We automatically collect certain information about how you use our service, including:

• Log data (IP address, browser type, pages visited)
• Device information
• Service performance metrics

2. How We Use Your Information

We use the collected information for:

• Providing the Service: Sending SMS reminders, managing appointments, and maintaining your account
• Communication: Responding to your inquiries, sending service updates, and important notices
• Improvement: Analyzing usage patterns to enhance our service and user experience
• Security: Protecting against unauthorized access and maintaining system safety

3. SMS and Communications

By using MyShowUp, you acknowledge that:

• You are responsible for obtaining proper consent from your customers before sending them SMS messages
• Standard message and data rates may apply to SMS communications
• We retain message logs for operational and compliance purposes

4. Data Sharing and Disclosure

We do not sell your personal information. We may share data:

• With your consent: When you explicitly authorize us to do so
• Service providers: With third-party vendors who help us operate (e.g., SMS providers, hosting services)
• Legal requirements: When required by law or to protect our rights

SMS Consent and Opt-In Data

No mobile information or phone numbers collected through our Service will be shared with third parties or affiliates for marketing or promotional purposes. This includes text messaging originator opt-in data and consent information; such data will not be shared, rented, or sold to any third parties under any circumstances.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication requirements

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active and as needed to provide the service. You may request deletion of your account and associated data at any time.

7. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including:

• Accessing, correcting, or deleting your data
• Opting out of certain data uses
• Withdrawing consent where applicable

To exercise these rights, contact us at [email protected].

8. Children's Privacy

Our service is not intended for individuals under 18 years of age. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through the service or via email. Your continued use after changes constitutes acceptance.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Response time: Within 24 hours, Monday-Friday